Terms & Conditions...

- PAYMENT & SECURITY DEPOSIT
- Bookings run from Saturday 4pm of arrival, to 10am the Saturday of departure.
- A booking deposit of 1500 euros per week is payable; the booking is not confirmed until the deposit and a signed rental agreement form is received.
- Balance of rental payment is to be paid at the latest 9 weeks before arrival. If the Client cancels 9 weeks or more before arrival the deposit will be lost. If a Client cancels 9 weeks or less before arrival, or the booking cancelled by the Owner due to non-payment, the Owner is entitled to receive full rental costs.
- The Owner has the right to re-let the property to other parties if full payment is not received before 9 weeks. The booking deposit may be returned in the event of cancellation more than 9 weeks before arrival, providing the Villa is let for the same period more than 9 weeks ahead of the scheduled booking. The Owner has discretion over suitability of tenants.
- An additional security deposit of 1750 euros is to be paid on top of the rental payment, at the time of paying the balance. The security deposit will be returned two weeks after departure, providing there are no damages to the property or furniture, and everything is accounted for (incl. DVDs, PS2 games), Costs of damages/losses will be deducted from the security deposit. It is suggested that you take out holiday insurance that covers accidental damage (most holiday insurance for holidays in rental accommodation cover accidental damage).
- In addition you will be responsible for the total costs of damages sustained as a result of your stay, should they exceed the amount of the security deposit. You will be responsible for any incidences / damages / losses from a staff member you may have employed during your stay eg. babysitter, chef.
- Wine purchased, extra guest fees, extra linen requests, unpaid maid service fees etc, will be deducted from the security deposit.

ACCESS, GUEST NUMBERS, DEPARTURE
- Check-in is between 4pm & 6pm on the arrival date (unless special arrangements are agreed in advance). Check-in time is not to be before 4 pm - do not arrive for any reason before this time as you will not be able to enter the property.
- Check out is 10am: The period for which you are renting the property is stated on the first page of the Rental Agreement. By signing this document, you agree that you and every member of your party will vacate the property no later than 10am on your Rental Agreement end date. You have no rights to extend your stay for any reason without the express written permission from the Owner. Additional expenses incurred from service staff or otherwise will be deducted from the security deposit, in the event of delayed departure.
- For more than 12 guests staying at any time, prior approval from the Owner is to be obtained, and a fee of 70 euros per additional person per night will apply. Only the persons stated on the Rental Agreement may use the property unless otherwise agreed in advance.
- The Owner has the right to terminate hire without prior notice and without refund or compensation if the numbers are exceeded. The sum will automatically be deducted from your security deposit for any additional adults/children.
- If you vacate the property for any reason before the departure date, there is no entitlement to a refund.
- You are asked to leave the property in a clean and tidy manner on departure. Any excessive cleaning & utility expenses above and beyond what is normally and reasonably expected will be deducted from the security deposit.
- Upon departure from the property it is the client's responsibility to ensure that all keys and remote controls are left at the property. An administration charge and replacement value of lost items will be deducted from the security deposit in this incidence.
- The Owner cannot accept liability for alteration, delay, inaccessibility to / from Villa or cancellation of your Villa rental because of war, or threat of war, riot or civil strife, terrorist activity (threatened or actual), natural disaster, flood, fire, sickness, weather conditions, action at an airport or port by any governmental or public authority, technical problems relating to transport, airport regulations, temporary, technical, mechanical or electrical breakdown with your accommodation; or other circumstances amounting to natural disasters.
- The Owner / tradespersons are able to have access to the property at all times. There are utility services (septic tanks, hot water systems, internet router etc) which need to be serviced occasionally during the rental season. Being in a rural location, occasionally there are temporary stoppages to these & public utilities such as water, gas and electricity. Tradesmen will be called in as soon as possible to resolve any issues, though please bear in mind that tradespeople do not work on weekends in France, and are very busy during the high season, so there may be a slight delay in resuming services. The Owner cannot be held liable for any compensation due to temporary problems such as these.

INCLUSIONS
- Bed linen (except cot linen), 1 bath towel & 1 pool towel per guest is included, changed once a week, on Saturdays.
- Any extra linen & towels requested / laundered will be deducted from the security deposit. If you require more frequent changes, please request this at the time of booking, for which there will be an additional cost.
- Twice-weekly cleaning (incl. final clean) is included.
- Utilities are included, within reason.
- Broadband Internet connection is included. There is Wi-Fi access, though the Owner cannot be held liable for any signal shortages, or technical problems preventing Wi-Fi access to not synchronise with guests' wireless devices.

PROPERTY DESCRIPTION & ACCESS
- Villa Tropez is in a rural location: roads leading to the Villa are unpaved & uneven in parts, & with a steep incline to a small bridge to pass over. Drivers of low sports cars should take note of the aforementioned road terrain.
- Borders of the property are unfenced and unlandscaped, in their natural state, keeping in line with surrounding forest and farmland.
- The Owner reserves the right to make modifications to the property specification that are considered necessary in light of operating requirements. In the interest of continual improvement, the Owners reserve the right to alter furniture, amenities & facilities, either advertised or previously available, without prior notice. Furniture, furnishings & amenities may not be exactly the same as in photos / prior rentals. Due to breakage / wear and tear each year, some pieces may have been replaced, with the replacement being as close as possible to the original style.

BEHAVIOUR
- Villa Tropez is primarily a family Villa. Parties/events are to have prior approval from the Owner, and not exceed 25 people. Please limit noise from outside areas: terraces / gardens / pool after 10.30pm at night, to respect the surrounding neighbours. If there is continual excessive noise, clients may be asked to vacate the villa.
- The person signing the contract is responsible for the correct and decent behaviour of all members of the party. Should you or a member of the party not behave in such a manner, the Owner may use their absolute discretion to terminate the holiday of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the accommodation. The Owner will not have any further responsibility toward such person(s) including any return travel arrangements. No refunds will be made, nor payment of any expenses or costs incurred as a result of the termination.

PETS & SMOKING
- There is a no-smoking policy inside the Villa.
- Villa Tropez is an unfenced property and with no animals allowed inside the property, it is unsuitable for pets.

SWIMMING POOL
- The pool may not be available all year round. If your rental period is outside of June - Sept please check with the Owner that the pool will be open for use. The pool does not have a heating system.
- Please note that swimming pools carry their own inherent risks. Upon arrival at the property you and all members of your party must take time to familiarise yourselves with the location, layout, depth and how to activate the alarm of the swimming pool. Young children must not be allowed to wander unaccompanied in the grounds, and must be closely supervised at all times, it is your sole responsibility.
- There is a pool alarm fitted for you to activate: instructions are provided. It is your responsibility for the alarm to be active at all times if any of your party cannot swim. The Owner / caretakers cannot be held liable for accidents in and around the pool area, and accepts no responsibility for the status of the pool alarm at any time.

SECURITY & VALUABLES
- The health and safety of you and all of your party is your own responsibility: it is recommended that you take out your own travel insurance policy for the health & safety of your party &belongings.
- The Owner / caretaker accepts no responsibility or liability for accidents or injuries sustained whilst on or off the property, for the duration of your stay. As with any large property, with unfenced pools, unfenced gardens, open steep staircases, & gym equipment; there are certain hazards and dangers: it is your responsibility to ensure the welfare of yourselves and especially to be mindful of children.
- The Owner / caretaker cannot be held liable for loss or theft of personal belongings taken from the property or elsewhere. Any valuables left at the property are left at your own risk. The Owner cannot be held responsible for any loss. The safe is to used and proper care be taken against theft and burglary. It is your responsibility to ensure all doors and windows are closed and locked when leaving the property, or when by the poolside/in the grounds. If theft or damage to the property occurs through negligence on your part the owner is entitled to seek compensation from you.

Contact:

Email: info@villatropez.com